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Network Support Plans |
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Our support plans are designed to provide you with unlimited support at a fixed price. We will take ownership of the network and maintain it like our own. We will be your IT department. The plans are desgined for companies that:
- Can't afford a full time IT Staff
- Can't afford to have their network and services to be down
- Need On-Demand support
- Need On-Site and Remote support Monday-Friday 9-9
- Need Weekend Support
Our plans have 3 layers: Support, Monitoring with Alerts and Preventative Maintenance Routines.
Support
- Hardware and Software Support
- Installations and Upgrades
- Desktop and User Support
- Server Support of all services such as email, web, file, database and domain
- All security issues including firewall, access control, spam and anti virus
- We will talk with you Hardware and Service Providers
Monitoring with Alerts
- UPS power
- Server load, uptime, filesystem use
- Network activity
- Internet traffic and security
- Hardware and Disk health
- We will receive the alerts
Preventative Maintenance Routines
- Regularly scheduled onsite visits
- Remote maintenance of servers and firewall
- Test Backup devices
- Server Updates
- UPS
- Desktop Updates
We will provide you with a plan that fits your needs.
For more details download  DS_NSP.pdf
Call us now for a free on-site evaluation!
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