Services
  IT Support
   
 
  "By far the best proof is experience."  
 
Sir Francis Bacon.
 
  Network Support Tokens
   
 

 

A Network Support Token Plan is pre-paid, fixed cost, IT Support for Small Business. It is designed for small companies that
  • Can't afford a full time IT Staff
  • Don't have a lot of money to spend
  • Need On-Demand support
  • Need On-Site support Monday-Friday 9-5
  • Need Remote support Monday-Friday 9-5

What the other companies do

Many IT companies try to sell you blocks of time. It's a nice idea if the technicians don't run up the clock on you.
  • What happens if they can't fix the problem the first time?
  • Are they going to charge you for the next visit to fix the same problem twice?
  • Are they going to charge you for a minimal cost for a call-out?
  • Can they support you remotely?
  • Are they going to charge you for travel?
  • Do you have to use the block of time within a specified period?

What we do

We have commoditized all IT tasks. Each task has a different token value.

You're Protected

  • Fixed prices for tasks. We can't run up the clock on you
  • No minimum fees
  • No double fees
  • No travel charges
  • No learning on your time

How it works

  • Each plan has a fixed number of Support Tokens
  • When a support task is performed, it is decremented from the total tokens
  • The Support Tokens last until all the tokens have been been used up
For more details on the tokens, prices and how we compare with the other guys, download DS_NST.pdf

 

Call us now for a free on-site evaluation!